At gk99, your privacy is not just a promise — it is a real commitment backed by advanced encryption technology, strict data management policies, and industry best practices. This document clearly explains how we collect, use, and protect your personal information.
All data transmitted between your device and gk99 servers is protected by SSL 256-bit encryption, the same technology used by leading financial institutions worldwide.
GK99 does not sell, rent, or share your personal data with any third party for marketing purposes without your clear and explicit consent.
You have the full right to access, correct, or request the deletion of your personal data stored in the gk99 system at any time.
Gk99 uses cookies solely to improve the user experience, analyse traffic, and deliver relevant content. You can manage your cookie preferences.
Gk99's privacy policy complies with relevant data protection guidelines, ensuring that user rights are always prioritised in every aspect of data handling.
Any material changes to this Privacy Policy will be communicated to you via a platform notice or registered email before the changes take effect.
Gk99 ("we", "Company", "Platform") understands how important privacy is to each of our users. As an online betting and gaming platform operating for members in Malaysia, we handle personal data with full responsibility and care. This Privacy Policy details how gk99 collects, stores, uses, and protects your personal information when you use our platform — whether through the website gk99.bz or the gk99 mobile app.
By registering as a gk99 member or continuing to use our services, you consent to the collection and use of your personal information as described in this document. If you do not agree with any part of this Privacy Policy, please discontinue use of our platform and contact our support team for further assistance.
This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy GK99. These three documents together form the complete framework of the agreement between you and GK99.
Gk99 collects various categories of personal information depending on how you interact with our platform. Below is a summary of the categories of information we collect:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Required for registration & KYC |
| Contact Information | Email address, phone number, residential address | Required for active accounts |
| Financial Information | Bank account number, account holder name, e-Wallet | Required for transactions |
| Usage Data | Betting history, deposits, withdrawals, login | Automatically during use |
| Technical Data | IP address, device type, web browser, operating system | Automatically upon access |
| Communication Data | Support chat records, emails, feedback | When you contact us |
Gk99 only collects information that is genuinely necessary to provide a safe, legitimate, and high-quality service. We do not collect data beyond what is required for the purposes stated in this policy.
Gk99 collects your personal information through several different channels, depending on the nature of your interaction with our platform:
The personal information we collect is used solely for lawful purposes directly related to the provision of GK99 services. The following are the primary purposes for which your data is used:
GK99 will not use your personal data for any purpose beyond the scope stated in this policy without first obtaining your explicit consent. Should any new purpose of use arise, you will be notified in advance.
GK99 does not sell, rent, or trade your personal data to any third party. However, in certain limited and legitimate circumstances, your information may be shared with the following parties:
In all cases of data sharing, gk99 ensures that receiving parties are bound by data protection obligations equivalent to or stricter than the standards we uphold ourselves.
Gk99 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the gk99 platform.
Gk99 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we implement cover technical, administrative, and physical aspects.
While gk99 takes all reasonable steps to protect your data, no security system can be guaranteed 100% safe. You are also responsible for keeping your account password confidential and not sharing it with any party.
As a gk99 member, you have several important rights regarding your personal data held by us. gk99 is committed to facilitating the exercise of these rights promptly and without unnecessary hassle.
You have the right to request a copy of all personal data we hold in relation to your account at any time.
You may request the correction of any inaccurate or incomplete personal information in our records.
Under certain circumstances, you may request the deletion of your personal data from our systems, subject to legal obligations.
You have the right to object to the processing of your data for direct marketing purposes or in certain other situations.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact the gk99 Data Protection team by email at [email protected] or via live chat within the platform. We will process your request within 14 business days.
Gk99 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by applicable law. Retention periods vary by data type:
Once the retention period expires or a valid deletion request is approved, your data will be permanently deleted or anonymised so that it can no longer be linked to your identity.
GK99 services are exclusively available to individuals aged 18 and above. GK99 does not intentionally collect or process personal data from children or minors.
If we discover or are informed that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and terminate the account in question. Any winnings or balance in that account will be fully forfeited.
Parents or guardians who suspect that their minor child has registered an account at GK99 are requested to contact our support team immediately at [email protected] so that appropriate action can be taken immediately.
Gk99 reserves the right to review and amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. The "Last Updated" date displayed at the top of this document will be updated whenever amendments are made.
For material amendments that significantly affect your rights or how we handle your data, gk99 will provide at least 14 days' notice before the changes take effect, via a prominent notice on the platform or through your registered email. Continued use of the platform after the effective date of such amendments will be deemed as your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how gk99 handles your personal data, do not hesitate to contact us:
The GK99 Data Protection Team is committed to responding to all privacy-related enquiries within 3 working days. For formal data rights requests, the processing time is within 14 working days from the date the request is received.